You can deactivate any activity plan template in NexJ CRM.
To deactivate an activity plan template:
-
Navigate to the Customize workspace.
-
Click the Activity Plans tab.
-
In the templates list, select the plan that you want to
deactivate.
-
Click the Edit button
in the Details
tab.
The Edit Activity Plan Template
dialog opens.
-
Clear the Active check box.
-
Click OK.
The template is now deactivated. Instances of this template cannot
be created because it is not available under the
Journal tab in the Contacts
workspace.