Customizing NexJ CRM Business administrators with appropriate permissions can customize various aspects of NexJ CRM, including categories, custom fields, coverage groups, and templates, from the Customize workspace. Customize workspaceThe Customize workspace lets business administrators with appropriate permissions configure some features in NexJ CRM.Localizing entities and activitiesYou can localize entities and activities in NexJ CRM to display captions in a user's preferred language.Parent topic: Information for business administrators