Meeting notifications

Meeting notifications can be sent when a schedule item is created, edited, or deleted in NexJ CRM. This feature can be enabled or disabled on the system level using the Enable Meeting Invitations user option from the Personalization page in NexJ Admin Console. It requires that the item owner have outbound synchronization enabled.

NexJ CRM users can select which of the schedule item participants to notify when creating, updating, or deleting the schedule item. Notifications are always sent using the owner's mailbox, from the user who created or edited the item on behalf of the item owner.

If the user chooses not to send a notification to a participant when editing a schedule item in NexJ CRM, data changes will be directly synchronized outbound to the participant's mailbox in Exchange. For the participants that were chosen to receive notifications of the edit, NexJ CRM does not directly synchronize the data changes outbound to their mailboxes in Exchange. Instead, NexJ CRM relies on meeting notifications to deliver the change to Exchange.

For NexJ CRM updates to recurring schedule items that result in splitting the series, meeting notifications will be sent for both series. Furthermore, updates to a series using This and All Following will trigger a meeting notification for the series itself, in addition to meeting notifications for every customized occurrence in the series. The metadata is configured to limit the maximum number of such notifications for customized occurrences to fifteen. This maximum number of such notifications can be changed in NexJ Admin Console in the following manner:
  1. In NexJ Admin Console, navigate to the Synchronization page.
  2. In the Exchange Server EWS zone, next to the Global Options field, click Configure. The Global Exchange Synchronization Options dialog opens.
  3. In the Restrictions tab, in the Customized Occurrences field, enter your desired maximum number of meeting notifications.
  4. Click OK. The Global Exchange Synchronization Options dialog closes and your setting is saved.