Synchronizing NexJ CRM and Exchange Server This section outlines the various ways in which data is synchronized between NexJ CRM and Exchange Server. Pausing and resuming real-time synchronizationYou can use NexJ Admin Console to pause real-time synchronization with Exchange Server.Manually synchronizing with an Exchange server using snapshotsAlthough synchronization executes in almost real-time, as an administrator, you can force synchronization using the Get snapshot and Send snapshot buttons in the Synchronization screen of NexJ Admin Console.Synchronization rulesThree categories of data synchronize between each system: contacts, schedule items, and tasks.Conflict detection and resolutionThe system automatically detects conflicts with a data field on a synchronized object when different changes occur in two systems.Resetting folder statesIn the event of data corruption, inbound synchronization with Exchange may cease. NexJ CRM has no mechanism to automatically detect folder state corruption. To maintain inbound synchronization, an administrator must manually reset the folder state.Time zone considerationsThe following information describes how NexJ CRM and Exchange Server treat time zones and Daylight Savings Time (DST).Parent topic: Administration Guide for Synchronization with Microsoft Exchange Server
