Alarm synchronization for schedule items
Alarms (reminders) on schedule items will synchronize
between NexJ CRM and
Microsoft Outlook if the Enable Meeting Alarm
Synchronization user option is enabled in the User
Options tab on the Personalization page
of NexJ Admin Console.
This option is disabled by default.
Some special considerations for recurring meetings are:
- An alarm for the series will be synchronized only upon the series creation, but not on alarm updates to the series in either NexJ CRM or Exchange Server.
- An alarm set for an individual occurrence in NexJ CRM will not be synchronized to Microsoft Exchange unless that occurrence is a customized occurrence. This behaviour does not apply to alarms set for occurrences in Exchange Server. Such alarms will be synchronized to the respective occurrences in NexJ CRM, even if these occurrences are not customized.