Configuring work queues
A work queue is a set of tasks that can be assigned to a
user in a pool of users who have access to the queue.
Once a work queue is defined in NexJ Admin Console, users can use NexJ CRM to assign tasks from the work queue to themselves or, if they have been granted the WorkQueueItemBatchAssign privilege from the Work Queue Batch Assign privilege group, users can assign tasks in the work queue to another user who has access to the queue.