Synchronizing with external databases

Synchronization is the integration of schedule items, tasks, and contacts for different users between NexJ CRM and Microsoft Exchange servers. The Synchronization page allows you to synchronize the NexJ database with multiple external databases, and exchange data related to users, schedule items, and tasks.

NexJ currently supports inbound synchronization with servers that support LDAP (referred to in this document as LDAP servers) and Microsoft Exchange Servers, and outbound synchronization with Microsoft Exchange Servers. All configuration of synchronization takes place in this page.

Inbound synchronization is the process in which data is received by NexJ CRM from Microsoft Exchange. For example, inbound synchronization occurs when a meeting is created in Microsoft Outlook and consequently a schedule item is created in NexJ CRM. Outbound synchronization is the process in which data is sent by NexJ CRM to Microsoft Exchange. For example, outbound synchronization occurs when a schedule item is created in NexJ CRM and consequently a meeting is created in Microsoft Outlook.

Note: For details about setting up Microsoft Exchange Server synchronization, see the NexJ CRM Administration Guide for Synchronization with Microsoft Exchange Server.