Overview of LDAP server synchronization

To synchronize an LDAP server to the NexJ CRM server, you must first create and configure the sync target for the LDAP server, then configure the user and user group links, which are automatically created but filled with default values.

The server is the main location for the information that is stored, while each link points to a location within the server where user or user group data is stored.

LDAP servers can only be involved in inbound synchronization, not in outbound synchronization, which means that the information in NexJ Customer Relationship Management will be updated according to the information on the LDAP server, but changing information in NexJ CRM will not affect the LDAP server.

Synchronization with the LDAP server occurs automatically at set intervals, though you can also perform a manual synchronization from this page. All updates to the LDAP server (creations, modifications, deletions) are synchronized to NexJ CRM. This synchronization only updates users that are synchronized with this LDAP server.

You can set up LDAP server synchronization in either a single-domain environment or a multi-domain environment. When setting up synchronization in a multi-domain environment, you should give your NexJ Customer Relationship Management server access to your LDAP Global Catalog.