Configuring event coverage

Coverage indicates which users are responsible for an event. An event coverage group is a user group that a business administrator creates. After creating a coverage group, users can assign coverage of an event to the group on the Events workspace. A coverage team is a collection of all the individual users and coverage groups who receive view and edit access to entities and collaborate on their corresponding opportunities, activities, and events.

You can create event coverage groups from the Event Management tab on the Customize workspace.