Enabling rich text support

If you are upgrading from an installation of NexJ CRM that does not support rich text for document notes in Document Manager and you want to enable this feature, you must run the BatchUpdatePlainConvertToHTMLCommand - updateTextFields batch file in NexJ Admin Console.

The BatchUpdatePlainConvertToHTMLCommand - updateTextFields batch file converts the applicable plain text data to rich text and moves it to its own database table. When you run this batch file, the state of the Doc Mgr Rich Text feature in the Global Application Settings page in NexJ Admin Console changes to Enabled. Running this batch file is the only way to enable this application feature. Once enabled, this feature cannot be disabled. For more information about global application settings, see NexJ CRM Administrator Guide.

Note: This procedure needs to be performed only once when you upgrade from a version of NexJ CRM that does not support the Doc Mgr Rich Text feature.
To enable the rich text feature:
  1. Log into NexJ Admin Console.
  2. In the toolbar, click the Batch Broker button to open the Execute Batch Broker Process dialog.
  3. Select BatchUpdatePlainConvertToHTMLCommand - updateTextFields.
  4. To run the batch process, click OK.
You have now enabled rich text support in NexJ CRM.