Viewing the subscription status of user folders

You can view information about links to user folders for a target server in the Links list at the bottom of the Synchronization page. Statuses vary depending on whether push or streaming notification communication method is used.

Note: The subscription status for a folder does not update immediately after a server restart.
To view the subscription status of a user folder:
  1. In NexJ Admin Console, navigate to the Synchronization page.
  2. In the Links list at the bottom of the page, select a user folder. The following information displays in the details section at the right of the Links list in the Subscription state field.
    Subscription state
    The subscription state of a user folder that receives notifications from Exchange Server.
    The following states are available for folders that use the push notification communication method.
    Waiting to subscribe
    The folder does not have an active subscription and is waiting to subscribe with the next subscription batch job.
    Subscribed
    The folder is subscribed and is waiting for notifications to arrive from Exchange Server.
    Disabled
    Inbound synchronization is disabled for the folder.
    The following states are available for folders which use the streaming notification communication method.
    Waiting for autodiscover
    Grouping information has not yet been obtained from the Autodiscover service. The NexJ application server requires grouping information to subscribe a user folder.
    Waiting to subscribe
    Grouping information has been obtained from the Autodiscover service and the folder is waiting for the subscription batch job to subscribe the folder.
    Queueing to stream
    A subscription ID has been obtained from Exchange Server and is being queued to open the streaming connection.
    Streaming
    A streaming connection is open for this folder and the folder is listening for changes.
    Disabled
    Inbound synchronization is disabled for the folder
  3. Close the Synchronization page.
You have viewed the subscription status of a user folder.