Problem: Silent single sign-on (SSO) does not work

Look for Native library INFO message, which can indicate an authentication library loading error.

If there are no library loading issues and the log file shows authentication handshake sequences, then an issue may occur with the account setup. Check the service principal registration with setspn -L, as well as the following:

  • The container service accounts
  • The user groups of the accounts that try to log in ("nexjuser")
  • Proper Kerberos principals as User.login values in the database

For more information, on configuring SSO, see Configuring single sign-on.