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    • June 14, 2020 at 7:51 am #13203
      Aditya PhatakAditya Phatak
      Participant

      Hi,

      I wanted to check if there is any possibility to have attachments added to the email notifications that are configured in the Rules. Example, I want to send email notification when the SR moves to Closed stage to all the users in Assigned To with a document attached to the SR.

      Will the notification body support the attachment object & attributes? Please suggest.

       

      Regards,

      Aditya Phatak.

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    • June 14, 2020 at 11:14 am #13214
      NexJ SystemsCommunity Manager
      Keymaster

      Hi Aditya,

      Sending emails with attachments is supported by the product, you can look at the code for Batch Email functionality. BatchEmailCommand.meta related.

      The module is designed to send personalized (supporting mail merge tokens) emails with attachments to customers/clients.

      Same methods can be implemented to support your use case.

      Regards,
      Dhruv

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    • June 17, 2020 at 8:53 am #13235
      Aditya PhatakAditya Phatak
      Participant

      Thanks a lot Dhruv, I was able to get this done with some code addition for including attachments to the mail body in ruleActions.scm file.

      Appreciate your suggestion!

       

      Regards,

      Aditya Phatak.

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